Technical Expertise

Technical Expertise

Our clients feel...

"Great to work with. Great work and communication. Thanks"

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Feedback

We would be grateful if you could spare a few minutes to complete this Customer Satisfaction Questionnaire to help us ensure that our standard of customer care exceeds expectations wherever possible.

Please tick the appropriate box to indicate your degree of satisfaction.

Topic Comment
*RESPONSIVENESS: Did we respond effectively to your queries and concerns?
Excellent Good Satisfactory Poor
   
*PROFESSIONALISM:

Based on your business dealings with us, how do you rate us on professionalism?

Excellent Good Satisfactory Poor
   
*TECHNICAL SUPPORT

If you received any technical assistance from us, how would you rate us on the effectiveness and timeliness of response?

Excellent Good Satisfactory Poor
   
*QUALITY

Did the quality of our products and/or services fulfill your expectations? How do you rate us on quality and performance?

Excellent Good Satisfactory Poor
   
*DELIVERY

Do you trust us to deliver products and services on time? How do you rate us in terms of timely delivery?

Excellent Good Satisfactory Poor
   
*COMPETITIVENESS

How do you rate us on competitiveness? Do we offer you better choice and better value than others?

Excellent Good Satisfactory Poor
   
*SATISFACTION

Are you satisfied with our quality management systems? How do you rate us on quality of services and/or products delivered?

Excellent Good Satisfactory Poor
   
*OVERALL

How would you rate the overall service provided by Tri-Force?

Excellent Good Satisfactory Poor
 
Please provide us your ideas or suggestions which may help us develop better methods that you think will improve the quality of our service.

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Topic Write Comment
What do you like the best about our services? How do we add value to your business? Please give examples to substantiate your response.
   
What do you dislike about our services and what can we do to add more value to your business? Please give examples to substantiate your response.
   
What more steps can Tri-Force take to satisfy your requirements and provide better service?
   
Does your organization evaluate our performance internally? How do we rate?
   
*Would you like to recommend Tri-Force to others? Would you like to provide a statement for us to use in our testimonials?
   
Would you like to suggest/say something more about the services you received from us?
   
How did you come to know about us? What made you choose Tri-Force?
   
Did some specific aspects of our organization make it a perfect fit for your needs? If yes, please name them.
   

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